Privacy Notice

1. Data Fiduciary Identity & Scope

This Privacy Notice is issued by Go Vrundavan Panchgavya Chikitsalay (referred to as "we", "us", or "Data Fiduciary"), having its principal place of operations at House No. 18, Main Road, Kasarwadi MIDC, Shiroli, Hatkanangale, Kolhapur, Maharashtra – 416122, India.

This Notice informs you, as a Data Principal under the Digital Personal Data Protection Act, 2023 ("DPDP Act"), regarding how your personal data is collected, processed, retained, and protected when you interact with our website or submit B2B export enquiries.

2. Architecture & Personal Data Collected

Zero User Database Storage Policy: We do not maintain user registration databases, user profiles, or accounts on this website. When you submit an export enquiry, your personal data is transmitted securely to our commercial email inbox via SMTP (Google Workspace / Nodemailer) solely for communication purposes.

The specific personal data categories collected upon voluntary submission include:

• Identity & Contact Details: Full Name, Company Name, Country, Business Email Address, and WhatsApp Number.
• Commercial Requirements: Product categories of interest, estimated quantities, packaging requirements, target market, and special customisation instructions.
• Technical Diagnostics: Client IP addresses (processed temporarily in server memory for rate-limiting and anti-spam protection only, never stored in permanent databases).

3. Specified Purposes of Processing

In accordance with Section 4 & Section 6 of the DPDP Act 2023, your personal data is processed strictly for specified, lawful, and explicit purposes:

• To review export product requirements, prepare price quotations, and issue commercial proposals.
• To communicate directly with potential buyers, importers, and distributors via email or WhatsApp regarding requested product specifications.
• To maintain rate-limiting controls and prevent automated form abuse/spam on our infrastructure.

We do not sell, rent, trade, or monetize your personal data, nor do we perform automated decision-making or behavioral profiling.

4. Local Storage & Cookies

This website uses essential browser local storage (`localStorage`) solely to preserve your active enquiry product list (`gv-enquiry-list`) within your own browser session. This list is never transmitted to third parties.

Non-essential functional scripts (such as third-party Google Translation tools) are gated behind an explicit Cookie Consent Banner. Optional cookies (such as `googtrans`) are initialized only when you grant functional consent or trigger translation.

5. Data Processors & Third-Party Services

Personal data is disclosed only to essential technical Data Processors operating under strict confidentiality standards:

• Email Infrastructure Providers: Secure SMTP relay services (e.g. Google Workspace / Nodemailer) for delivering commercial enquiry emails.
• Translation & Mapping Services: Google Services (when translation or interactive destination maps are activated).

6. Data Retention Period

Personal data received via enquiry emails is retained in our secure commercial email accounts only for as long as necessary to fulfill business transactions, ongoing commercial negotiations, or statutory tax/commercial record retention mandates under Indian law. Upon completion of purpose or upon valid request for erasure, emails containing personal data are deleted.

7. Statutory Rights of Data Principals

Under Chapter III of the DPDP Act 2023, you have the following rights:

• Right to Access Summary: Request a summary of personal data processed and identities of Data Processors.
• Right to Correction & Erasure: Request correction of inaccurate data or deletion/erasure of personal data.
• Right to Withdraw Consent: Withdraw consent previously granted for processing at any time.
• Right of Grievance Redressal: Seek redressal of privacy grievances through our Data Protection Officer.
• Right to Nominate: Nominate another individual to exercise rights in the event of death or incapacity.

You can exercise any of these statutory rights through our online Data Rights Request Portal.

8. Data Protection Grievance Redressal Officer

In compliance with Section 10 of the DPDP Act 2023, Go Vrundavan has designated a Grievance Redressal Officer to handle data protection inquiries and statutory requests: